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Terms of use

Effective Date: 26.01.2025
Last Updated: 26.01.2025

Welcome to Opus (“we”, “our”, or “us”). These Terms of Use govern your use of our website https://opus.am/ (the “Website”) and the purchase of goods or services offered through the Website. By accessing or using the Website, you agree to these Terms of Use. If you do not agree, please refrain from using the Website.

1. General Provisions

1.1 About Us
Opus is a registered business operating under Armenian law with the registration number (TIN 43181098). Our registered address is 6 Kuchak str., Malatia-Sebastia, Yerevan, RA.

1.2 Eligibility
By using the Website, you confirm that you:

  • Are at least 18 years old or have the consent of a parent or legal guardian.
  • Agree to comply with these Terms of Use and all applicable Armenian laws.

1.3 Modifications
We reserve the right to update these Terms of Use at any time. Changes will be effective upon posting on the Website. Continued use of the Website signifies your acceptance of the revised terms.

2. Use of the Website

2.1 Permitted Use
You may use the Website solely for personal and non-commercial purposes to browse, shop, or interact with us.

2.2 Prohibited Use
You agree not to:

  • Violate any applicable Armenian laws or regulations.
  • Use the Website for fraudulent purposes.
  • Disrupt the Website’s functionality or compromise its security.

2.3 Account Registration
To make purchases, you may need to register an account. You are responsible for safeguarding your account credentials and for any activities conducted through your account.

3. Products and Services

3.1 Product Information
We make every effort to display accurate descriptions, prices, and availability of our products. However, errors may occur, and we reserve the right to correct them without prior notice.

3.2 Pricing
All prices are in Armenian Drams (AMD) and include applicable taxes unless otherwise stated.

3.3 Order Acceptance
Placing an order on the Website constitutes an offer to purchase. We reserve the right to accept or reject your order for any reason, including but not limited to stock availability, payment issues, or suspected fraud.

3.4 Delivery
Products will be delivered to the address you provide during checkout. Delivery times are estimates and may vary. We are not liable for delays caused by third-party delivery services.

3.5 Cancellation and Refunds
You may cancel your order before it is shipped. Refunds and returns are governed by our Refund Policy in compliance with Armenian consumer protection laws.

4. Payment

4.1 Accepted Payment Methods
We accept credit/debit cards (VISA, MasterCard, ArCa) etc.

4.2 Payment Security
We use secure payment gateways to process your payments. Your payment details are handled in accordance with our Privacy Policy.

5. Consumer Rights

5.1 Right to Information
You are entitled to clear and accurate information about products, including their price, quality, and warranty, in accordance with Armenian consumer protection laws.

5.2 Right to Return
You may return defective or non-compliant products within [Insert Return Period, e.g., 14 days] of receiving them, as per Armenian law.

5.3 Right to Cancel
You have the right to cancel your order under certain conditions outlined in Armenian legislation.

6. Intellectual Property

6.1 All content on the Website, including text, images, logos, and software, is the intellectual property of opus.am or its licensors and is protected by Armenian copyright laws.

6.2 You may not reproduce, distribute, or create derivative works of any content without our explicit permission.

7. Limitation of Liability

To the fullest extent permitted by Armenian law:

  • We are not liable for any indirect or consequential losses arising from the use of the Website or purchased products.
  • Our total liability for any claim is limited to the amount paid by you for the product or service in question.

8. Dispute Resolution

8.1 Governing Law
These Terms of Use are governed by the laws of the Republic of Armenia.

8.2 Dispute Resolution
In case of disputes, the parties agree to attempt resolution through negotiation. If unresolved, disputes may be referred to the Armenian courts.

9. Termination

We may suspend or terminate your access to the Website if you breach these Terms of Use or violate applicable laws.

10. Contact Information

If you have any questions about these Terms of Use, please contact us:
Email: [email protected]
Phone: +374 55 328900
Address: RA, Yerevan, Malatia-Sebastia, Kuchak str. 6