Effective Date: 26․01․2025
Last Updated: 26․01․2025

Opus (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store at https://opus.am/. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

1.1 Personal Identification Information

• Name
• Address
• Phone Number
• Email Address

1.2 Payment Information

• Credit/Debit card details
• Bank account information

1.3 Technical Data

• IP address
• Browser type and version
• Device information

1.4 Other Information

• Purchase history
• Feedback and reviews

2. How We Collect Your Information

We collect your data in the following ways:

• When you provide it directly (e.g., during account registration, placing orders, or subscribing to newsletters).
• Automatically through cookies and tracking technologies when you use our website.
• From third parties (e.g., payment processors or marketing partners).

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders.
• To improve our website, products, and services.
• To communicate with you about orders, updates, and promotions.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

• Consent: When you agree to our use of your data for specific purposes (e.g., marketing).
• Contractual Necessity: To fulfill our obligations under a purchase agreement.
• Legal Obligations: To comply with Armenian law or other applicable regulations.
• Legitimate Interests: To improve our services and ensure website security.

5. Data Sharing

We may share your personal data with:

• Payment processors (e.g., banks or online payment platforms).
• Delivery companies for order fulfillment.
• Legal authorities, if required by law.
• Service providers for website hosting, analytics, or marketing.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

Under Armenian law, you have the following rights:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for data processing.
• Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or disclosure.

10. International Data Transfers

If we transfer your personal data outside Armenia, we ensure adequate protection measures are in place to comply with Armenian data protection laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +374 55 328900
Address: RA, Yerevan, Malatia-Sebastia, Kuchak str. 6